Shipping policy
At SILF Earth & Wellness, we strive to deliver your order safely and promptly. Please review our shipping information below.
Processing Time All orders are processed within 2–5 business days. Print-on-demand items may require additional production time of 3–7 business days before shipment. Orders are not processed or shipped on weekends or holidays.
Shipping Rates & Delivery Estimates Shipping rates are calculated at checkout based on your location and order weight. Estimated delivery times after shipment:
- United States: 5–10 business days
- International: 10–21 business days
Delivery times are estimates and may vary due to carrier delays, customs processing, or other factors outside our control.
Print-on-Demand Orders Some items in our store are fulfilled by our print-on-demand partner. These items ship directly from our fulfillment partner's facility and may arrive separately from other items in your order.
International Shipping We ship worldwide. Please note that international orders may be subject to customs duties, taxes, and import fees upon arrival, which are the responsibility of the customer. We are not responsible for delays caused by customs processing.
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update.
Lost or Stolen Packages If your package is marked as delivered but you have not received it, please check with neighbors and your local post office first. If the package is confirmed lost, contact us at contact@silfearth.com and we will work with the carrier to resolve the issue.
Incorrect Address Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error, contact us immediately at contact@silfearth.com before your order is processed.
Contact Us For any shipping questions, reach us at: contact@silfearth.com